I scheduled an appointment March 22nd for my vehicle breaks to be replaced for March 26th at 10:00 am via online. Call 877-734-9512, or text BRIDGESTONE to 97211* to apply. https://www.bridgestoneamericas.com/en/newsroom/news. - Jeff C., Facebook. If your tires were produced prior to 2000, the last three (3) digits of the serial code identify the week and year of production. Replaing both drums with the holes over the drum brake adjustors. They quoted me a price to diagnose and fix my car. Firestone 25602 S I-45 Frontage Rd Spring, TX 77386 United States. Plus, our Triple Promise Guarantee means that your car will be Fixed Right, Priced Right, and Done Right On Time. Firestone Direct Cancellation and Modification Policy Modifications and Cancellations. This will surely increase the credibility of your complaint. If you have further questions concerning repairing run-flats please contact Technical Services at 1-800-847-3272. Get familiar with your vehicle's maintenance schedule to help you keep track of how often to service all of your vehicle's differentcomponents. When your car works, everything works! To complete your registration in just three easy steps, you will need your contact, dealer and tire information. Stay informed with this guide. Lifetime Alignment is only warrantied so long as the vehicles suspension and/or body height has not been modified via a lift, lowering, air shocks, or air rides. If they do find a maintenance or repair problem, they won't take any actions without talking to you first, so you're never surprised with unexpected repair costs. For Customers Modifying Appointments Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. The contact us still doesn't work. At 3:26, they called me back to inform me that the vehicle was finished. Submit a complaint and get your issue resolved. If you don't want to keep the tires, there are two return options: We dont have the ability to process exchanges for tire orders placed on Costco.com. Charging for parts and labor not installed. It's time to get creative. The customer 22 April 2023 took my 2009 Dodge Ram 1500 in for an Engine Tune-Up Service/Tire Pressure sensor repair. Please call store to confirm availability and pricing. 7980 S Broadway Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They lie again and say they did call, THEY DID NOT. Tire Replacement Questions | Firestone Customer Information FAQS We have answers to the questions that are important to you. Charges reduced to 1 hour labor. You will be notified by phone or emailwhen your tires arrive at the warehouse and you will have 14 daysfor installation. The one tool every driver needs. Just stop by! We'll take it from there. This review was chosen algorithmically as the most valued customer feedback. Besides, we're drivers just like you! Sign up to receive offers and promotions in your inbox! A real solution. But now they take a $40.00 late fee out of every pym'nt, even though it is sent by the date in time for my due date. Firestone Commercial Truck Tires. Shop our full line-up of Firestone, Bridgestone and Primewell tires or check out our special offers. This is only a job for a qualied tire service professional. When you bring your car or truck to us, our professional technicians will inspect the operating systems on your vehicle including tires, brakes, fluid levels, wipers, and moreat no cost to you. Directions By continuing to browse our website, you agree to use these cookies. Researchers and scholars not affiliated with the University are welcome to use many Firestone collections under certain conditions, although non-affiliated researchers may be subject to a fee for access or borrowing privileges. Whether you need all-season truck tires or high-performance car tires, Please allow the use of your location, or manually enter a search below. By texting BRIDGESTONE, you agree to receive text messages from Bridgestone at your mobile number, which may be sent through an automatic telephone dialing system. Scheduling an appointment at your local Tire Center is easy! Head to the nearest Firestone Complete Auto Care Engine tune up/spark plug replacement/cabin air filter replacement, complete vehicle inspection, - 2013 town and country battery light problem, Rear drum brake shoes adjuster and brake drum placement. If you'd like to find your vehicle's tires or need more information, visit our Tire Site. View our privacy policy. Sorry, there are no service offers available at this time. For more information on what cookies we use and how to manage these cookies please visit our, Vehicle Maintenance, Oil Changes, Batteries, Tune Ups, California Transparency in Supply Chains Act of 2010, Air, Fuel, Cabin Air and Transmission Filters, New or Remanufactured Starters and Alternators, Standard Brake Service - Brake Shoes, Disc Pads (1), Standard Brake Service with Brake Fluid Exchange -, Lifetime Brake Service - Brake Shoes, Disc Pads, Calipers. Enter your contact information. A technician will evaluate the condition of your wiper blades and check your windshield wiper fluid level. With more than 1,700 convenient locations nationwide, Firestone Complete Auto Care and peace of mind are always nearby. A credit and an apology. No money for repairs? If you modify a requested Job 24 hours prior to a scheduled start time for a Job, you will not incur a change fee. Firestone Complete Auto Care Customer Support Lowest Rating. Again, I don't need an app to do that. Also synthetic oil change. If after a reasonable number of attempts, the defect has not been fixed, the buyer may return this product for a replacement or a refund subject, in either case, to deduction of a reasonable charge for usage. Firestone is a reputable tire brand that has been in business for more than 120 years. Desired outcome: Plus, our Triple Promise Guarantee means that your car will be Fixed Right, Priced Right, and Done Right On Time. If you'd like the refund processed by Costco.com, Contact Us and you'll receive thecredit back to your original method of paymentwithin three to four business days. With 1,700 Firestone Complete Auto Care This discount cannot be used to reduce outstanding debt. Yet there is still a leak coming from my car. Find your specific vehicle maintenance schedule with our online database above or by using the MyFirestone app. Please check with your authorized Firestone Retailer for pricing near you. Note: Some vehicle manufacturers do not recommend using repaired tires. SORRY THERE WAS AN ERROR RESPONSE each attempt in past and currently. And if you just need a quick tire repair or pressure check? WILL THE COSTCO TIRE CENTER INSTALL ANY SIZE TIRE? How can I schedule an appointment at my local Tire Center? Investing in the best car or truck tires If you have further questions concerning Tire Application please contact Technical Services at 1-800-847-3272. $939.98 for 2 Tires. you should always be close to vehicle maintenance and car repair you can trust. We present the Manufacturers Suggested Retail Price. As for the service records, please use the 'contact us' from the website and ask to be passed to the developers (reference this email) and we can work with you to get all your service records. Many errors, finally some of the service history is in my app but is missing over the last year's work, nothing after 5/2021, the import doesn't work with phone number or even invoice number. I decided not to travel out of town with it. # Reflects promotional pricing. Scheduling an appointment at your local Tire Center is easy! Excludes our Buy 3, Get 1 Free offer when compared to a competitor's individual tire price. Went to pick up and they changed my back tires to new tires and rotated the smaller ones to the rear. When a Technician cancels a scheduled Job, we generally notify you and make your Installation request available for another Technician. Could you let us know what store you're having trouble with? CALCULATE OUT-THE-DOOR PRICE. Learn if premium gas can get you better mileage and the best ways to improve fuel economy. Your vehicle manufacturer's recommended maintenance schedule helps keep your vehicle running newer, longer. After I picked up my SUV . Norma - Apologies for the problems with the app. Firestone Off-The-Road Tires. If youd like a text message reminder, check the appropriate box and select your Mobile Phone Carrier. This is only a job for a qualied tire service professional. Firestone Complete Auto Care 19 reviews Claimed Auto Repair, Oil Change Stations, Tires Edit Open 7:00 AM - 7:00 PM See hours Write a review Add photo Photos & videos See all 10 photos Services Offered Verified by Business Oil Change in 15 reviews Tire Installation in 1 review Tire Rotation in 1 review Air Filter Change Tire Balancing in 1 review Took it in a 2nd time for them to tell me they don't know where the leak is coming from, and that I need to get my engine steam cleaned. This button displays the currently selected search type. The only good thing is that you can link you store card to the app to make payments. When you're part of the Firestone Complete Auto Care Crew, it can! You can select the location by clicking the pin on the map or by clicking Select Site.. WHAT IS COSTCO'S TIRE REPLACEMENT LOCATION POLICY? I want snd deserve an apology and some type of recompensation because he hung on me and left me without a car on a Saturday night. Bridgestone Americas. I basically feel I was ripped off. We care about every bulb, bolt, and hose in your vehicle, but we also care about your budget. We're your local car care center, tire store, and automotive shop combined into one. By continuing to browse our website, you agree to use these cookies. Fresh, new oil helps keep your engine lubricated, clean, and at the right temperature. For example, a tire with a serial code ending in 2406 was produced in the 24th week of 2006. Lets get started. If the sidewall does not specify a distance limitation, consult your vehicle owners manual as run-at or low tire pressure operating limitations vary by tire design and vehicle applications. You can depend on our for car troubles both big and small. Learn More * You will receive recurring text messages from Bridgestone. They called me at 2:39 pm and told me it would take 3hrs labor to replace the starter and battery and quoted me a price that reflected that. We'll take it from there. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. http://www.firestonecompleteautocare.com/, http://www.firestonecompleteautocare.com/privacy-statement-nativeapp. The Priced Right promise gives you complete confidence that Firestone Complete Auto Care will match any current, locally advertised price on tires. Firestone Consumer Tires. Other services, such as oil changes and tire rotations, should be performed much sooner and more frequently. Flat tire, flashing dashboard light, or strange engine noise, we can handle it. . I have to link to some other account which pushes me out to some other website where I need to link my accounts and it's just a nightmare to even get my billing info when it should be 1 click, enter number, done. If any service is needed, we'll perform a complete brake fluid exchange. I questioned whether they even replaced the starter. Click here to get notifications about new complaints of Firestone Complete Auto Care. For an immediate refund, stop by the Costco Wholesale Tire Center when the tires arrive. Firestone Consumer Tires. We'll help you take care of what's under the hood, but also what keeps you on the road: your tires. You may cancel a scheduled Job at any time, subject to the following. Will the Costco Tire Center install any size tire? Every vehicle is unique, and various parts can wear out at irregular intervals depending on your driving habits. so I got a jump start and made it to the nearest Firestone store # 749144 On 3/23 I took my 2010 Lexus RX350 to Firestone because it had issues with starting. Can I cancel my tire order? Start by selecting a topic from the menu. Sorry, there are no service offers available at this time. Price Per Tire: $469.99. This site is dedicated to consumer tires for cars, trucks and SUVs. If you've made an appointment on Costcotireappointments.com before, you can Login using the email address and password you previously created. If parts are required to restore vehicle to manufacturers alignment specifications, then those parts and the labor required to install them are not covered. For more information on what cookies we use and how to manage these cookies please visit our, Get Up To $70 Back By Mail On A Firestone Visa Prepaid Card, Experience Our Top-Performing Winter Tires, California Transparency in Supply Chains Act of 2010. I had a complete vehicle inspection with oil change on 01/28/23. Enjoy. For more information on what cookies we use and how to manage these cookies please visit our, your vehicle's maintenance schedule matters, visit your local Firestone Complete Auto Care, California Transparency in Supply Chains Act of 2010. No more ignoring. How can I schedule an appointment at my local Tire Center? Always keep the vehicle manufacturers recommended ination pressure in your tires, including the spare. Simply visit Costcotireappointments.com and follow these steps: If you ever need help scheduling an appointment, feel free to get in touch with the Tire Center at your local Costco. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I was told that the adjustor did not need replacement, the spring over the adjustor wheel was installed in the reverse direction, so the adjustor could not be turned to contract the drum brake shoes. That button is added into notifications by default, but can be removed in the Email Settings section if needed.. Warranty excludes all electronic components of part(s). That makes taking care of your vehicle amazingly simple. Costco will not install golf cart or ATV tires, Costco will not install UTV tires that will be used in street applications, Costco will install any loose trailer tire with the exact same size and load index tire that is currently on the wheel, Costco will only install trailer tires on a trailer if the owner of the trailer has the documentation stating the wheel torque specification from the trailer manufacturer, Costco will only install Costco-purchased tires, Golf, Trailer and ATV tires must be shipped directly to your home and do not include installation fees, Costco will only install trailer tires on a trailer if the owner of the trailer has documentation stating the wheel torque specification from the trailer manufacturer. During this time, the oil was never changed. In the meantime, try our FAQs or contact the Bridgestone Service Center by calling toll-free: 1(816) 492-2038. Never perform tire service procedures without proper training, tools, and equipment. I paid the price and when I went to pick the car it was not fixed. That means we do just about anything and everything. And thats the way weve been doing things for the last 95 yearshelping our neighbors get back on the road with confidence since 1926. Search text is invalid. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Online scheduling: Those ready to purchase tires from Firestone and/or have their vehicle. Run-Flat Certied Retailers will fully inspect your tire, inside and out, to determine if the tire can be repaired. I left the vehicle and they tested it and called me to say not needed a new starter and that I should also replace the battery. For more information on what cookies we use and how to manage these cookies please visit our, FirestoneTire.com/support/tire-registration, https://www.bridgestoneamericas.com/en/brands-and-products/businesses, https://www.cfna.com/web/personalservices/bridgestonefirestone. Post-winter car care is important just dont forget about your transmission! I had services at Firestone 322454 Overland Park Kansas. to help make sure your ride stays safe and smooth, no matter the season. Ask for a brake inspection! The difference put back on my card. We'll test the condition of your brake fluid. There is still time to experience our top-performing winter tires. If the vehicle isn't ready at the appointed time, customers receive 10 percent off of their next service. Learn about tire features and see suggested tires for your vehicle. but also your tires and wheels. Desired outcome: Cost of additional brake system components, including rotors and drums and/or labor to restore Brake System to its safe proper operation is not included with the warranty on Brake Shoes, Disc Pads, Calipers and/or Wheel Cylinders and all other hardware. This site uses cookies to enhance your user experience. Little Rock Arkansas to get a front wheel alignment after looking over my car Philip call me back and stated that I would need two new tires on the front so I went ahead and purchased the tires. Reasons may include, without limitation; the Technician does not have access or permission to work on your vehicle at the location you provided; the location is not fit for performing automotive services (e.g., hill or uneven surface); or the information you provided with respect to your vehicle is inaccurate or incomplete. Never perform tire service procedures without proper training, tools, and equipment. But no more games. Conventional tires do not have run-at capability and the handling characteristics of the vehicle with these tires may be different. Learn your vehicle manufacturer's recommended maintenance schedule, and visit your local Firestone Complete Auto Care today for your routine maintenance service needs. GENERAL PROVISIONS (Applicable to all warranties): All Firestone Complete Auto Care guarantees are given by Firestone Complete Auto Care. From drivetrain services How are Costco.com tire orders delivered and installed? i took my car back i had one of the representatives in front desk named Deansigned a paper where he said that they were ordering what they had cut off and they First if all, I went to make an appointment and they told me they were completely booked for Saturday. Like the name says, were Firestone Complete Auto Care. We're a full service automotive shop, tire store, and car care center wrapped into one. You can save time in the store by pre-booking your repair service appointment online today. The complete terms of the "LIMITED NATIONWIDE SERVICE WARRANTY" are available at every companyowned Firestone Complete Auto Care stores. New patients are generally accepted by Marilyn Firestone, LPC. Buying new tires for your car or truck can be one of the best ways to keep it newer, longer. Tire adjustments under this Limited Warranty will only be made at an authorized retailer. I even asked for the old one. For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our. When I went to pick up the vehicle, I questioned the charge of $361.49 for labor. With first-class auto repair, maintenance, and tires from your local Firestone Complete Auto Care, your car can live a better life. If a defect exists within the warranty period, the warranty will not expire until the defect has been fixed. The retailer must be an authorized reseller of the product and selling it through their own, non-auction channel. We can inspect and remove your old, dirty filters and install new ones, so you and your engine can get the fresh air you need while driving. Our 3,500 hardworking ASE Certfied technicians help to keep your car running newer, longer since 1926. I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. Available on iPhone and Android. I am not satisfied with work and need a refund. He said that would not be something he could give me. Unfortunately, some stores do not recognize appointments made via the app. If this is your first time scheduling an appointment, click "Create new account" to register your email address and . I had to go back three times to get the right size tires. Warranty is void if vehicle does not have a working odometer either (a) at the time of the initial purchase/service, or (b) at the time of presentation for warranty claim. You can count on FCAC to make the process of purchasing tires for your vehicle simple and straight-forward. Take Control of Your Car Now, you can take our crew with you! All visitors are advised to consult with the Access Office at (609) 258-5737 for details prior to arrival. When expanded it provides a list of search options that will switch the search inputs to match the current selection. I responded same days, but now nothing. For example, a tire with a code ending in 329 was produced in the 32nd week of a year ending with a nine (9). The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs do not remedy the defect and the buyer notifies the manufacturer or seller of the failure of the repairs within 60 days after they were completed. One of the worst I've ever seen. However, we cannot guarantee that a canceled Job will be selected by another Technician and rescheduled or that the Job Request will be completed. You can find the exact tires for your vehicle as set by the tire manufacturers righthere. On Thursday, March 16, 2023, after driving it 20+/- miles, it Share your photos and videos with others to prove the truth of your words. Your Costco.com tire order will arrive at your selected warehouse in approximately 5-10 business days from the time of your order. Repay me $789.54 for the damage they caused to my van. We're working on getting the 'contact us' working again.
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