A public or voluntary sector organisation. You must tell us about any changes in your circumstances as this could result in us paying you too little or too much Housing Benefit or Council Tax Reduction. Backdating. If youre unhappy with thecomplaint response you received,you can contact the CustomerResolution Unit with a summary ofyour dissatisfaction. Please take a look at our browser support page for more help. Let us know your thoughts on things that matter to you. Our service points (formerly known as One stop shops)offers advice and information Monday to Friday, 9am to 5pm. <>
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Make a complaint via the onlinecomplaints form, email complaints@southwark.gov.uk, call the customerservice centre on 020 7525 0042 orvisit a one stop shop. If you dont we could take you to court and you may face prosecution. Email:benefitscomplaints@southwark.gov.uk. <>
Insome cases this may take longer andif so you will be informed via post ifthere are any delays in investigatingyour complaint. The following teams provide services at 25 Bournemouth Road: Registrations Team, Housing Options Team, Private Tenancies Team, Private Tenancies Sustainment Team and Integrated Homelessness Team. Statistic cookies help site owners understand how visitors interact with websites by collecting and reporting information anonymously. have savings under 16,000, unless you get Guaranteed Pension Credit, you live with and pay rent to a close relative, youre a single full time student with no disability or children, you and your partner are both full time students with no disabilities or children, you have savings over 16,000, unless you get Guaranteed Pension Credit, youre a person from abroad whos not allowed to claim benefits, youre a person from the EEA living in the UK or a family member of an EEA jobseeker, youre a British citizen returning to the UK after an absence of 2 years or more. Regular text size with high contrast version on dark background, Large text size with high contrast version on dark background, The quick brown fox jumps over the lazy dog. Why not create a MySouthwark account at the same time and also: You can do these tasks at any time with MySouthwark.Join the thousands of other Southwark residents transforming the way we do business! Overview of data processing, data subject rights and information complaints can be read here at our corporate data privacy notice. You have one calendar month to tell us about a change in your circumstances, Regular text size with high contrast version on dark background, Large text size with high contrast version on dark background, The quick brown fox jumps over the lazy dog. You can apply for Housing Benefit whether youre unemployed or working. Each council decides how their application process will work. document.write(':Verinder.mander'); This is a free, independent servicethat investigates complaints againstcouncils. y law you cannot be granted a tenancy until you [re 18 years old, however a trustee can be appointed and will be required to sign the tenancy agreement on your behalf Home conservation MySouthwark Service Points. 11 0 obj
Email: info@southwarkworks.org.uk Contact number: 020 7740 8200/ 0800 052 0540 Thames Reach Thames Reach support homeless, vulnerable and isolated people with a range of activities, services. Age You can apply to the Southwark Council Housing list from the age of 16, however this does not guarantee housing under this scheme. Your council will look at your circumstances to see whether you are eligible for a DHP. You can save the form at any time. This function allows the web site to load faster by pre-loading certain procedures. This tool will set a cookie on your device to remember your preferences and can be changed at any time. Tracks the visitor across devices and marketing channels. Telephone: 020 8356 3000 Email: info@hackney.gov.uk If you email, we aim to reply within 2 working days. <>
Complain direct to the customerresolution unit who will investigateindependently. <>
You can get. The cookie is used in context with the local-storage function in the browser. If you would like any further information, please email CandFASYE@southwark.gov.uk Benefits and more information: Our practice is child-centred, family minded and strengths based. Verinder.mander at We keep saved forms for 1 month so you must finish your claim within that time. 10 0 obj
This tool will set a cookie on your device to remember your preferences and can be changed at any time. 3rd Floor, Walworth Methodist Church,
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If you're having problems registering or linking to your Council Tax, benefits, business rates, rent, repairs or service charge accounts, you may find the help you need on the following pages: how to register for a MySouthwark account, report a problem registering or signing into your account, report a problem accessing a Council Tax or benefits account, report a problem accessing your rent or service charge account, report a problem accessing your garage account, report a problem accessing your business rates account. Open consultations and surveys. 13 0 obj
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Lynton House. You could get Housing Benefit to help you pay all or part of your rent if youre on a low income.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the site. Media and filming enquiries. The intention is to display advertisements that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Find the service area you want to contact on this page. Collects information on visitor behaviour on multiple websites. You're about to visit ' a task online ' Why not create a MySouthwark account at the same time and also: The website cannot function properly without these cookies. 17 0 obj
Preserves users states across page requests. Contact us using British Sign Language (BSL) Make a complaint. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Dont include personal or financial information like your National Insurance number or credit card details. 3 0 obj
Tracks the visitor across devices and marketing channels. Overview of data processing, data subject rights and information complaints can be read here at our corporate data privacy notice. This information is used on the website, in order to optimise the relevance of advertisement. Preview: The quick brown fox jumps over the lazy dog, or Complete a task any time of day with your dedicated, personalised account, orComplete a task any time of day with your dedicated, personalised account. Council service Contact number; Adults social care: 0121 303 1234: Adults Out of Hours Home Care Service: 0121 464 5001: Anti social behaviour: 0121 303 1111: Benefits (includes Housing Benefit/Council Tax Support) 0121 464 7000 . You have rejected additional cookies. If you suspect that someone is committing fraud against the council we'd like to know about it. Call our contact centre on 020 8430 2000. The housing ombudsmanconsiders complaints madeabout local authority services intheir role as landlords whilst thelocal government ombudsmaninvestigates complaints about mostother local authority services. Apply for Housing Benefit and/or Council Tax Support using our online portal, mylambeth. <>>>
Telephone: 020 8708 4180 Monday to Friday 9am to 12:30pm only. Housing Benefit and Council Tax Reduction - Tell us about a change Introduction Use this form to tell us about any change that may affect your entitlement to Housing Benefit or Council Tax. This cookie is used to remember display settings for colour contrast and font sizes set by the user in the accessibility options panel. Please don't use this form if: you want to make a claim for Housing Benefit or Council Tax. 7 0 obj
Sign into any of your Council accounts from this page. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. `yCi0IAeDgwg&[qJZ*TW]>1
1]'i%{MiZ$3~u,F}Y'P!$i4FAFdyP 1laY"{75soOzDl''lmgvU7q|]R:\qcW$`.kboP}AWo&ysYNna@^%D;.eP3iu@wL'e2lLf Either way, this site won't work without it. Customer services: 020 8554 5000 Housing 020 8708 4002 - open Monday to Friday, 9am to 4.45pm Council tax 020 8708 5670 - open Monday to Friday, 8am to 5pm Benefits 020 8708 5690 - open. We also use cookies set by other sites to help us deliver content from their services. <>
Southwark Council Benefit service collects personal data for the purpose of processing applications for Housing Benefit and/or Council Tax Reduction. Marketing cookies are used to track visitors across websites. This privacy notice has therefore been produced to explain as clearly as possible how we process your personal data. Your complaint will be acknowledged within three working days, fully investigated by the business unit, and you will receive a full written response within 15 working days. endobj
You'll then have a record of your completed or saved form in your account. Used by Google Tag Manager to control the loading of a Google Analytics script tag. Essential cookie used for web server load balancing, Essential cookie for web server load balancing. Information for people who get council tax support or housing benefits If you receive council tax support or housing benefit, you must let us know if you move or your circumstances. You can pay for Council services online using our online payments system. To contact the Customer ResolutionUnit email CCU@southwark.gov.uk,telephone 0207 525 2209, or writeto Customer Resolution, PO BOX64529, London, SE1P 5LX. // --> Find us on Google maps. Report, pay, apply, appeal, inform or enquire about any of the Council's services. Go to London Borough of Southwark website. <>
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We're required to collect this. 255-259 High Road. Preserves users states across page requests. Ilford, IG1 1NN. Assessment of priority need. It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. It tracks the visitor across devices and marketing channels. You are here: <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 34 0 R 42 0 R] /MediaBox[ 0 0 595.5 842.25] /Contents 19 0 R/Group<>/Tabs/S/StructParents 1>>
You can also send a complaint viapost to: The Complaints Manager,Southwark Council,PO Box 68763,LondonSE1P 4DJ. We use cookies which are small files downloaded to your computer, used to improve your site visit. Customer standards. This cookie is used to record what callouts have been dismissed during a session to ensure they do not re-appear. Online payments . Get help with the cost of living from your local council Cost of Living Payment Households on means-tested benefits, including Universal Credit, Pension Credit and Tax Credits, will receive an. LHA was introduced in 2008 as a way of setting housing benefit entitlements for tenants living in the private sector. Essential cookie used for web server load balancing, Essential cookie for web server load balancing.
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