20 Ecommerce Tips to Prepare for Black Friday – Cyber Monday
“Optimise your push campaigns to create a brand new revenue stream worth 2% of your revenue!”
Max Saleh – E-Commerce Personalisation Consultant @Segmentify
“Test your site in the most realistic way possible and push it to its limits!”
Alistair Morrison – Head of Business Development @Tribe
“Think about every aspect of the customer journey!”
Brett Lawrence – Business Consultancy Director @Inviqa
“Why and how you should really focus on getting your promotions right!”
Chloë Thomas – Author and Podcast Host
“Prepare, be COVID friendly and expect the unexpected!”
“Make refunds clear, build your mailing list and retarget for future events!”
Gary Hammond – Head of Product @Kooomo
“Put yourself in your customers’ shoes when launching your promotions!”
James Barlow – UK and IRL Manager @Akeneo
“Keep it simple!”
Jimmy Hickey – Founder @Findlay Hats
“Don’t burn your runway at the expense of long term growth and don’t burn yourselves out!”
Josh Boone – Founder @Pure Web Results
“How merchants can ensure success during the Black Friday, Cyber Monday and Single’s day period!”
Josh Taylor – Sales Manager @Adyen Manchester
“Know your credit card limits and charges from your bank!”
Kevin Urrutia – Founder @Voy Media
“Make sure your ratings and reviews are sorted!”
“Perfect the customer experience after the buy button!”
Sara Arthrell – Global Product Marketing Director @Brightpearl
“Make your buyer the hero of the story you are telling!”
Sarah Braud – CEO @Braud Creative
“Model and prepare the teams for different scenarios to ensure profitablitlity and a seamless customer experience!”
Simon Calvert – Founder @Future Today Retail
“Create the best user experience, be honest and do a post-mortem to learn for next year!”
Simon Homent – Head of Online @GAME Digital
“Start early, control your supply chain and be creative!”
Sinem Yazici – Strategic Partnerships Lead @Byrd Technologies
“Having marketed through a dozen Black Fridays and Cyber Mondays, here’s what you need to know for 2020!”
Stephen Carl – Founder @Needle Movement
“Never assume the user journey is perfect on your site, keep testing and improving it!”
Tadhg Bowe – Magento Solutions Consultant @Monsoon Consulting
“Get your back office and suppliers in check!”
Tash Jones – European Channel Manager @SmartFreight
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